London’s Mandarin Oriental Hyde Park is one of the world’s most exclusive hotels. This compilation episode joins the hotel in the heart of a busy summer season as the staff deliver a quintessentially British service to a mainly international clientele. Staff cater to a royal visitor from overseas and her entourage. Moving 200 pieces of luggage provides the porters with a challenge. Paul, a born and bred Londoner, joins the concierge team. Under the tutelage of veteran concierge Francois-Xavier, Paul must learn fast what it takes to be at the top of the luxury hotel game. The hotel hosts a party for writer Jilly Cooper, featuring champagne, canapés, a grey stallion and a gate-crasher. At the hotel’s restaurant, Dinner by Heston Blumenthal, executive chef Ashley Palmer-Watts and his team create a new dish as they wait for news of their latest Michelin-star status
A Very British Hotel – Friday 8pm on Channel 4
